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WHAT IS THE LISTENING POST

The Listening Post is an online community where EE customers give their opinions on topics ranging from feedback on EE products and services to how technology plays (or doesn’t play) a part in your life, through to more general things about your life and what you get up to.

It’s a members-only area where EE customers take part in online surveys and other activities to provide EE with information about their experiences of various products and services.

In return we’ll let you know how you’re making a difference to our organisation. There’s no cost to joining and you’ll have the chance to win a whole variety of different prizes.

We promise to...

  • Treat you like a person and valued advisor
  • Act on your opinions, ideas and feedback
  • Tell you the difference you’ve made

We promise not to...

  • Ask you to take part in long surveys - most activities will be limited to 10-15 minutes
  • Bug you every two minutes (unless you’d like that) - you’ll be invited to take part once or twice each month
  • Ignore what you tell us – because that’s not really the point

One last note, as much as we’d like to, we can’t promise to implement every idea, or make changes overnight. We’d love to wave a magic wand and make everything perfect, but we need to consider everyone’s views and decide how to move forward. But don’t worry - we’ll keep you posted about what we’re doing with your ideas!

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EE Limited